Technology Integrator featured a piece summarizing the recently-completed ProSource Summit in Nashville. Highlighting the growing strength of the 560+ member buying group, the article goes on to cover ProSource’s new focus on 24/7 service and RMR.
As a proud new ProSource vendor and partner in this important initiative, OneVision’s CEO, Joseph Kolchinsky, was interviewed for the piece.
“We’ve come to the same conclusion that this is an existential threat to the industry,” Kolchinsky said. “If the business model doesn’t change and if integrators don’t adopt a scalable and sustainable level of services and support, they will have trouble navigating nearby storms as well as thriving in a scenario where customers have come to expect this kind of experience.”
As Patrick McCarthy, the article’s author states, the outlook for ProSource is bright. We had an amazing time attending our first ProSource event in Nashville and look forward to helping ProSource dealers tackle the service problem head-on!
To get started with your own service transformation, drop us a line using the contact form at the bottom of this page!