Personal tech should enrich your life without frustration. OneVision can make that happen.
We offer a lifestyle service, proactively designing and maintaining all your tech in an optimal manner.Your time is valuable
We first want to understand you and your personal tech. How do you use your computers, mobile devices, and smart home systems? What’s giving you trouble? How can we simplify your tech, so it can then simplify your life?Learn about our process
You’re building or renovating a home (or maybe have something much smaller in mind). Now’s the time to plan ahead so that it’s easy to manage your TVs, sound system, lighting, climate control, security, and more.Next steps ...
You’re heading out on a European vacation with your family. Since you’re a OneVision member, we already took care of a few things to make your trip trouble free.Here’s what we did
You get back from a meeting and realize your iPhone is missing. It might have slipped out of your pocket at the restaurant or in the cab. Whatever the case, it’s gone.What do you do?
We believe all OneVision members need the same things from us: excellent tech design, superior support, and a great attitude. But some people need all of that faster than others. So we created a tiered membership platform with different response times and on-call hours.Additional Services
If you want the feeling of a full-time tech staff, then Ultra is for you. We guarantee remote response within 60 minutes and same-day on-site visits — any day of the year.
Families usually need support at all times of the day, every day. Personal Plus guarantees same-day remote support and on-site support within two days — any day of the year.
Small businesses need remote support right away, but usually only Monday through Friday. Business Plus guarantees remote support within 60 minutes on weekdays from 8a-6p and on-site support within two days.
If you don’t require an immediate response for your tech issues, this tier may be right for you. Remote support is guaranteed by next business day, and on-site support is guaranteed within four days.
At the age of 17, OneVision founder Joseph Kolchinsky first began handling tech issues for a successful businessman with an interest in innovation. His first project was converting his client’s CD collection to MP3s. Soon, Joey realized he’d found a promising niche.Learn more
A great member experience takes a team effort. The OneVision team comprises 11 professionals across our personal tech, home/commercial systems, and finance/operations groups.
Joey founded OneVision to address the need for an elite technology integration and management service that could help its members enjoy and benefit from the evolution of personal and home technology.
Although Joey officially launched OneVision in 2008, he started working for his first client in 2001, while still in high school. The client, a successful entrepreneur and investor, liked having the latest personal and home technology and would ask Joey to troubleshoot from time to time. It was a dream job for a kid who had always relished tinkering with gadgets and software.
With his client's mentorship, Joey learned a few things about excellent customer service. For example, the end did not justify the means: Solving the client's technology problem had to be accomplished quickly but also at the right time, with ample communication (but not too much), and without impinging on the client's other, typically more important, priorities.
Joey studied economics and finance at UMass Amherst, all while continuing to manage his client's technology and learning about each new generation of computers, phones, A/V, home automation systems, and myriad other forms of technology.
Upon graduating, Joey didn't yet realize that what he was doing for his client could (and should) be a career unto itself. In 2006, he took a job as a research associate at Copper Rock Capital Management, where he met many entrepreneurs who had started technology companies. In 2008, Joey founded OneVision with the encouragement of his client and family, who assured him that many people would want to offload their technology-induced stress onto him. They were right.
Joey's passion is OneVision, but outside the office, he snowboards, travels, cooks, and is always trying to find the most efficient way to do anything. He lives with his wife Jennifer and daughter Penelope in Boston.
Working closely with the rest of the Finance & Operations team, Sanya helps ensure OneVision adheres to the clean, efficient, and accurate billing process that she helped optimize when she joined us.
Sanya graduated from the University of Toronto with degrees in statistics and economics. Outside of the office, she's working toward her certification in advanced accounting from Northeastern University. She enjoys reading, watching movies, and traveling — and stubbornly remains the only one at OneVision without an iPhone.
Chris joined our team after three years as a lead genius at an Apple Store. There, he led his team to three consecutive Ovation Awards, a highly selective honor. When he handles your support request, you'll understand why we were thrilled to sign Chris to our team.
A self-described technology fanatic, Chris has been working to help people love their technology since teaching his parents to program the VCR at age 7. He's always learning about the newest technology and regularly shares his discoveries with the team.
When not working out his tech muscles, Chris is a racecar driver, dog whisperer, and foodie. He also contributes his time and energy to the Epilepsy Foundation and MSPCA.
With a background in customer service, Kathryn has exceled in addressing member requests from day one. When you need a sold-out iPhone in time for your daughter's birthday tomorrow, she makes it happen.
Kathryn graduated from Quinnipiac University in 2008 with a degree in business management. An active athlete who enjoys traveling the world, she also participates extensively in fundraising for causes such as MS and ALS. She loves spending time with her four siblings and occasionally indulging her greatest weakness: vanilla cupcakes.
Scott joined OneVision after working for 11 years as a custom installer. He has seen it all in this industry and can come up with creative solutions for nearly all technology challenges, a great skill to have on our team.
For over a decade, Scott has been rebuilding his 1865 home — something he would never advise anyone else to do. In his spare time (of which there is little due to the never-ending home renovation), he's been writing what he hopes will one day be a nonfiction children's book.
Scott has a young daughter and likes to say "her hobbies are now my hobbies." Since he has a '63 VW Beetle in his garage, he secretly hopes she'll want to restore cars when she gets older.
Zach joined OneVision in a hybrid do-whatever-it-takes-to-get-it-done role, just as the company began to grow rapidly. These days, his top responsibility is ensuring an anxiety-free lifestyle for our members.
Zach began working in technology with a brief tenure at Apple, where he espoused the practice of driving customer loyalty through superior service. Before entering the technology world, he earned a bachelor of music degree from Boston University and was a professional orchestral flutist. He has traveled the country performing in famed venues such as Carnegie Hall and credits music for everything he knows "about the art of perfection."
When not thinking about ways to improve our services, Zach plays squash at a local club. If you play too, let him know — he's always game to compete.
Chris joined OneVision to fine-tune our Finance & Operations group. Previously, he managed a wide range of operational and supply chain needs for LightWedge, a maker of popular reading tools. Thanks to his diverse experience and forward-thinking approach, our systems can handle growth — and you can actually hear the business humming. Plus, with Chris managing operations, the rest of the team can focus on what matters most: our members.
When not working, Chris spends time skiing, cycling, hiking, running, swimming, surfing, golfing, traveling, and rock climbing. During the summer, you might find him swimming early-morning laps at Walden Pond, his favorite state of being.
Alex combines an engineer's attention to detail with a manager's respect for a schedule and an entrepreneur's get-it-done ethos. He has an electrical engineering background, has several patents to his name, and ran his own machine-vision company for many years prior to what proved to be a temporary retirement.
In 2011, while coordinating the ground-up construction of his Cape Cod summer home, Alex turned to OneVision for home automation. Soon after, his interest in technology — and the incidental fact that he's the father of OneVision founder Joey Kolchinsky — inspired him to join our company.
When he's not thinking of ways to do things faster and better, you can often find Alex tending to his investment portfolio, reading The Times, traveling the world, or watching any of Boston's sports teams. After the completion of your project, he'd be happy to play a friendly chess match — five-minute games are his specialty.
When Zach joined OneVision, he brought an infectious passion for service and hospitality. His primary responsibility is to implement the OneVision Standard on every bit of technology he gets his hands on.
Zach graduated with a degree in economics from The George Washington University in 2008. If not for OneVision, he would be a central banker in someplace warm.
Zach is a huge Boston sports fan. His greatest fan moment was being at Game 6 of the 2008 NBA Finals, when the Celtics won championship No. 17. He and his family attend every Celtics game at the Boston Garden. What other interest could compare with that? Well, he's a bacon artist. You'll need to ask him for the details on that.
Frank joined OneVision as the first member of the Home & Commercial Systems group. He came on board with a few years of construction experience and soon set the standard for all others who would follow.
Growing up in Concord, Mass., Frank was a multi-event track-and-field athlete. He still holds the Concord High record for the 110-meter high hurdles and was league champion in the 300-meter hurdles, high jump, and triple jump. He snowboards in the winter, waterskies in the summer, and whips up a new Italian dish in the kitchen for every company retreat.
Frank graduated in 2008 from Brandeis University with a degree in international and global studies.
Dennis joined OneVision to direct and grow the Home & Commercial Systems group. He already had 18 years of experience as a system designer and operated several custom installation businesses in Greater Boston.
Earlier in his career, Dennis spent 14 years serving with elite military units such as the 82nd Airborne Division in operational assignments worldwide.
In his spare time, Dennis enjoys scuba diving and off-road motorcycling with sons Aidan and Spencer and going to the movies with wife Karen and daughter Abby.