Custom Membership Features is now available for all OneVision partners! The latest enhancement to their award-winning remote support and RMR platform, this feature enables OneVision partners to tailor a service membership program to meet the unique needs of their business. Now, integrators on the OneVision platform can choose to bundle additional features into their service plans such as security monitoring, network licenses, or pre-sold labor hours. The company’s dedication to platform improvements and product accessibility continues to be a central focus, delighting new and existing integrator partners alike.
OneVision’s new Custom Membership Features take the company’s RMR offerings to the next level by giving integrators the ability to fine-tune the service plans offered through the company’s subscription management engine. Other available customizations include adjusting the number of plans offered to clients or modifying specific features such as guaranteed response times and hours of availability.
“The foundation of any successful RMR program is the right service program structure,” says Jason Griffing, OneVision’s Director of Product. “With Custom Membership Features, our partners are empowered with the flexibility to dial in a program perfectly suited for them and their clients.”
The company was originally founded by integrators who saw the need for a better approach to service. Since 2016, OneVision has empowered leading integrators across North America to elevate their client experience and improve work-life balance all while boosting their bottom lines through the sale of premium support plans to clients. While a key component to this success has been pre-defined templates that make it simple for any partner to quickly start selling memberships, OneVision continues to introduce flexible options to the platform–as with Custom Membership Features–to make customization accessible to any integrator who wants more control.
“OneVision has helped us set a new standard of excellence in service,” says Fermin Saldana, Service Manager at Captivate. “By customizing their proven membership templates, we’ve elevated our premium support offerings, empowering us to deliver legendary service that consistently exceeds our clients’ expectations.”
See how Custom Membership Features can help you serve your clients better! Schedule a call here »
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