Site Service Levels & Documentation
New
2
Site Service Levels
- Assign service levels (Basic, Standard, Premium) to Sites. Service level is visible in conversations and can be used in Rules.
Site Documentation
- Capture technical details like network equipment, alarm panels, and access codes in structured fields.
Improved
2
Service level badges display in conversation headers.
Documentation fields are organized in collapsible sections.
Fixed
2
Fixed issue where service level wasn't displayed correctly on mobile.
Fixed saving issue with certain documentation fields.