@Group Mentions for Team Notifications

@Group Mentions

• In addition to @user mentions, you can now mention assignee groups in Conversations. Just type @ and pick a group (like @Advanced Support) to notify everyone in that group at once.
  • Team-wide notifications: All members of the group get notified automatically.
  • No duplicates: We prevent overlap if someone's already notified as a user, assignee, or participant.
  • Simple to use: Groups appear right in the same autocomplete list as users.
• This makes it easier than ever to bring the right team into a conversation quickly and confidently.

Site labels now sync to Iterable email platform for better segmentation capabilities.

Improved how we query for notification data on conversation updates, to reduce load on the system.

Fixed issue where "deleted profile" flashed when a conversation was loading.