OneVision
Press Mentions

CE Pro: A Day in the Life of a Remote Service Team

OneVision Editorial Team

CE Pro tagged along with OneVision's service specialists for a full day. The team handled 80 to 100 tickets a day, answering each call in the partner integrator's own name.

The article followed real tickets from simple fixes to major failures, showing how remote service de-escalates clients, sets priority and creates sales opportunities.

Read the full article in CE Pro →

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