Editable Notes & Rules by Site Label

New

2
  • Edit Internal Notes — You can now edit your own private notes after posting them.

  • Rules by Site Label — Rules can now be configured using Site Labels.

Improved

3
  • Faster Message Sending — Messages now appear instantly when you press Send.

  • Styled Mentions — Mentions keep their visual styling both in the message input and when sent.

  • Draft Enhancements — AI-generated replies are now saved automatically as drafts.

Fixed

3
  • When replying to client emails, anyone the client CC'd will now stay included automatically.

  • Signal-resolved related rules will now only run when a conversation actually has an unresolved Signal incident linked.

  • The Send button now correctly resets after a lost internet connection.