Macros for Quick Actions
New
1
Macros
- Create reusable templates for common replies and actions. Macros can insert text, change status, assign conversations, and more. Access them from the
mkeyboard shortcut or the action menu.
- Create reusable templates for common replies and actions. Macros can insert text, change status, assign conversations, and more. Access them from the
Improved
2
Macros support dynamic placeholders (e.g., client name, site address).
Macros can be scoped to specific partners.
Fixed
2
Fixed issue where macro placeholders weren't replaced correctly.
Fixed ordering issue in the macro list.
Product areas:Macros
