Macros for Quick Actions

New

1
  • Macros

    • Create reusable templates for common replies and actions. Macros can insert text, change status, assign conversations, and more. Access them from the m keyboard shortcut or the action menu.

Improved

2
  • Macros support dynamic placeholders (e.g., client name, site address).

  • Macros can be scoped to specific partners.

Fixed

2
  • Fixed issue where macro placeholders weren't replaced correctly.

  • Fixed ordering issue in the macro list.

Product areas:Macros