Mini Search, Add API Messaging, Signal Visibility, and Faster Nav Shortcuts

New

3
  • Introducing “Mini Search”

    • Users of ProVision can now use search directly within their navigation, allowing them to search for conversations, sites, and clients while looking at an existing record within ProVision. This search functionality makes it easier for users to find related data, and navigate quickly without having to jump back and forth to the full page search pane.
    • Still want to use the old path of full page search? Simply click the button next to the search field to pop it out into full page search mode.
    • We built this in direct feedback of our users who are working quickly want wanted to search for data in ProVision while on a conversation, but felt it was cumbersome to go back and forth through the various panes.
  • Enhanced Signal Incident interface within a conversation. Users can now see a notification history and plan on the conversation timeline. This shows who is being notified, when, and by which channel. The purpose of this is to bring better visibility into the notifications within a Signal incident.

  • Added support for POST /conversation/{id}/message via the API. This endpoint allows users to send an internal note to an existing conversation. Support for public replies is not available at this time.

Improved

1
  • Added keyboard navigation to assist with switching between left-nav grouping tabs with Control 1 and Control 2, with matching shortcut hints in tab tooltips.