Bring Conversation Participants Front and Center With Inline Controls
New
4
Some updates:
Merge or add as client for Unidentifieds: click a participant to merge into an existing contact, or add them as new if they’re unrecognized
Client hover card: hover over a client to see their contact info, with one-click copy
Agent follow controls: set or remove an agent as a follower directly from the participant chip
Add participant: same flow as before, now using our upgraded selector
