Add Automation and Notifications, Improve Site Summaries, Fix Alerts

New

3
  • Site Created triggers that can send webhooks to connected systems

  • Client-created notifications across the portal, API, and imports

  • A configuration selector for Triage Intelligence actions, so different behaviors can use different configurations

Improved

2
  • Site AI Summaries that refresh when newer or newly linked conversations are available

  • Time-based snooze presets in Macros, Rules, and the conversation snooze dialog

Fixed

2
  • Invalid recurring notification schedules are skipped without interrupting other schedules

  • Missing or deleted conversations no longer produce errors during client lookups