Add Billing and API Data, Improve Conversations, Fix Transcripts

New

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  • A Billing page with partner invoice history, status details, and PDF downloads.

  • Public API Site responses include custom properties.

  • Alta Labs in Site Documentation’s Remote Systems Management options.

Improved

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  • A refreshed conversation composer with clearer status banners.

  • A cleaner conversation side panel with separate Partner and conversation cards.

  • Internal notes are easier to identify and visually distinguish in the timeline.

  • Full notification text on hover for truncated desktop inbox messages.

  • Clearer service periods on Subscription Management invoices and PDFs.

  • Home policy previews that show the expected response time.

Fixed

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  • AI-generated drafts retain normal paragraph and list spacing.

  • Loading older conversation history keeps the reader’s position and preserves the timeline order.

  • Support phone numbers render correctly in email signatures, templates, and after-hours autoresponders.

  • Transcripts remain attached to the correct conversation after transferred calls, with more reliable live transcription detection.

  • Transferred calls no longer create duplicate recording messages.