Add Billing and API Data, Improve Conversations, Fix Transcripts
New
3
A Billing page with partner invoice history, status details, and PDF downloads.
Public API Site responses include custom properties.
Alta Labs in Site Documentation’s Remote Systems Management options.
Improved
6
A refreshed conversation composer with clearer status banners.
A cleaner conversation side panel with separate Partner and conversation cards.
Internal notes are easier to identify and visually distinguish in the timeline.
Full notification text on hover for truncated desktop inbox messages.
Clearer service periods on Subscription Management invoices and PDFs.
Home policy previews that show the expected response time.
Fixed
5
AI-generated drafts retain normal paragraph and list spacing.
Loading older conversation history keeps the reader’s position and preserves the timeline order.
Support phone numbers render correctly in email signatures, templates, and after-hours autoresponders.
Transcripts remain attached to the correct conversation after transferred calls, with more reliable live transcription detection.
Transferred calls no longer create duplicate recording messages.
