API Support of Custom Properties

Public API support for custom properties

Faster, more accurate Signal forecasts

Label selection across ProVision now includes search, multi-select, and better support for longer lists

Sidekick now shows full ticket and policy titles more reliably

Inbox notifications now open records in a side preview instead of a new tab

Conversation headers now use a glassmorphic overlay that keeps more of the thread visible while scrolling

Site Documentation Updates:

• Added Montana Sky ISP
• Added Alarm.com to RSM

Puerto Rico timezone option in company details

Company details now save correctly after changing the state or province

Closed conversations no longer reopen during client merge updates

Rules Engine is_one_of and is_not_one_of filters now handle both single values and arrays correctly