Inbox Features, Improve Settings, Fix Escalations

A celebratory all-clear state when the inbox is fully cleared, with a distinct quiet state for filtered results.

Client Updated webhook triggers with configurable client, site, partner, hours, settings, and actor conditions.

AI-written conversation messages in Rules, supporting public replies and internal notes.

Live call transcripts in Sidekick, with live updates, speaker grouping, and copy controls.

Consistent icons across conversation property menus, selected values, and custom views.

Formatted message copying that preserves supported rich-text formatting when pasted into ProVision editors, email, and Slack.

Message ID copying on every timeline message, including internal notes and closed conversations.

Escalation context and Security designations now stay intact when refining AI-generated responses.