Added Macro Favorites, Bulk Label Updates, And Conversation Time Fixes

Favorite macros

• Introducing Favorite Macros! Users of ProVision now have the ability to select macros as a favorite and they will always show up outside of the folders on the top of their list of macros.
• Simply star the macros you use most.
• Using favorite macros now, users of ProVision can select which macros they most often use and have them saved outside of the folder underneath their favorites list. Still easily searchable with auto-completes. Favorite macros are an easier way for users to find the macro they use most.

Offered Business Name as a Site Display option when configuring Conversation and Project Views.

Made platform-user search match names with accented characters and apostrophes so concierge and automation lookups return the same people users see elsewhere.

Reworked searchable conversation indexing to build text incrementally for very large threads, improving stability and reducing noisy monitoring when reference counts are high.

Limited real-time message draft updates to the people who need them and continued tightening high-volume websocket traffic to reduce connection pressure during peak usage.

Simplified default escalation policy bundles in Sidekick and streamlined standard escalation rules across SLAs in the Escalation Manager.

Prevented recurring Signal notification jobs from crashing when a schedule contained malformed condition nodes; invalid nodes are skipped with logging instead of taking down the run.

Treated expected operational cases as non-errors in monitoring:

• Twilio task cancellations when the task is no longer cancellable
• Site merges blocked by an active subscription on the origin site
• Login code requests for emails with no matching user
• Invalid session tokens
• Missing partner context on recording sync paths now log or handle cleanly instead of filling error trackers.

Corrected invalid billing portal price configurations that could block customers from managing billing through the portal.