Changelog: Settings

Assignee Groups

• Route conversations to teams instead of individuals. Create groups like "Support" or "Sales" and assign conversations accordingly. All group members can view and work on assigned items.

Phone integration supports multiple numbers per partner.

Label management available in Settings.

User Profile Tooltips — Hovering over a teammate's avatar shows a clean profile tooltip with name, company, email, groups, status, and local time.

Better Business Hours Management — Business Hours now support multiple time windows per day.

The Settings > Users page now separates users into Active and Inactive tabs, improving clarity and usability when managing user statuses.

Fixed issue where users with access to multi tenancy were being switched to this mode when switching workspaces.

Added Workspace Invitation System. Invite team members to your workspace.

Various improvements to the Workspace Settings.