1. Client Name Columns & Conversations Keyboard Navigation

    New

    2
    • Added a Contact Name, Contact Email, and Contact Phone to conversation views.

    • Added keyboard navigation support for conversations.

    Improved

    2
    • Improved the call experience for inbound calls without Caller ID - these now show "Unknown Caller" instead of a blanks.

    • Improved reliability of message actions (labelling, archiving, etc.).

    Fixed

    2
    • Fixed issue where users were unable to reset filters in a conversation view.

    • Fixed issue where editing a label would result in a blank name.

  2. New Email Pill and Dispatch Improvements

    New

    1
    • Added a New pill on the message compose input when an email has not been dispatched yet.

    Improved

    1
    • Moved to a more robust email dispatch system. Bounces now show a tooltip explaining why the message failed to deliver. Replies to emails that once failed to send can now be sent.

    Product areas:Conversations