Changelog

Added 7-day warning notifications before a site's subscription cancels at period end.

Automatically remove notifications linked to deleted conversations.

Show a message when a conversation is deleted while viewing it.

Upgraded all Twilio Flex plugins to the latest supported version.

Fixed incorrect notification count after archiving all notifications.

Site Files — We've enhanced how you manage site documentation. You'll now find a dedicated Files section under the Site Documentation tab with a drag-and-drop interface for uploading multiple files.

The "Create Conversation" dialog now uses a "Requester" field instead of "Client."

You can now send messages with only an attachment without needing to add any accompanying text.

Resolved an issue preventing users from adding a site to a conversation when the requester was an "unidentified" client participant.

The "Close Conversation" button in custom views now consistently returns you to the conversation grid.

The Settings > Users page now separates users into Active and Inactive tabs, improving clarity and usability when managing user statuses.

In App Inbox — Cut through the noise and stay focused on the updates that matter most. The new In-App Inbox puts key activity front and center with personalized notification settings.

Improved page load responsiveness by eliminating unnecessary Apollo cache broadcasts, reducing navigation delays by up to 600ms.

Improved the public reply experience with a redesigned recipients interface.

Added support for partner-specific and user-scoped AI prompts.

Fixed an issue where lists would reset when a new record appeared via real-time updates.

Fixed an issue where blocked emails with capital letters could still get through.

Added new notification section for Subscriptions for workspaces with access to subscription Management.

Added Subscription Cancelled notification event.

Deactivated users will now be automatically removed from the Signal schedule.

Full Page View for Clients — ProVision now supports full-page views for clients. Clicking on the client header opens a full client page in a new ProVision tab with all associated sites, conversations, and contact details.

Added support of notification for Proposal Won and Proposal Lost.

Moved Project-related notifications to a dedicated Projects category in Notification Settings.

The old version of ProVision found at portal.provisionapp.io now re-routes to go.provisionapp.io.

Improved flow when going from Add Project → Add Site → Add Client to ensure users end up back at Add Project.

Improved reliability for Twilio-powered call routing with retry and fallback mechanisms.

Fixed edge case of searching by emails with special character of -.

Fixed issue where outbound calls were not able to be saved into ProVision.

Fixed issue where outbound transcripts would show speakers in reverse.