Changelog: Workflows

Fixed missing rule name in activity feed for Scheduled Conversation Check executions

Improved callback/voicemail handling to reuse existing conversation when client calls back while agent is processing their voicemail or callback request.

Added automatic deduplication of callback and voicemail tasks when clients call multiple times

Fixed false positive workflow errors in our Voice IVR

Improved Twilio task handling by deduplicating repeated callback and voicemail requests from the same caller, reducing queue congestion during high-volume periods.

Fixed false positive "Conversation not found" error in Voice IVR workflow execution.

Added custom time range node in Workflows to check current time against specific schedules.

Added client lookup by user-entered phone number for callback workflows, improving accuracy when callers use alternate numbers.

Improved Twilio task handling by deduplicating repeated callback and voicemail requests from the same caller, reducing queue congestion during high-volume periods.

Added custom time range node for Workflows, enabling time-based automation beyond standard business hours

Added callback client lookup by entered phone number in IVR flows for better caller identification

Escalation Settings UI has been improved with better time range controls and the ability to quickly apply settings across multiple days.

Fixed crash in Rules UI when adding a condition to a rule, which was causing a "Something went wrong" error.