Changelog: Public API

Public API controls for adding and removing labels on conversations, sites, and client-site associations.

Client Updated webhook triggers with configurable client, site, partner, hours, settings, and actor conditions.

Site Updated and Client Created webhook triggers available in the rules engine.

Public API endpoints for listing, retrieving, uploading, and removing site files.

Site Created triggers that can send webhooks to connected systems

Client-created notifications across the portal, API, and imports

Conversation list filters in the Public API support change timestamps for more efficient delta polling

Public API responses now include custom attributes for sites and clients.

Legacy site and user IDs supported across Public API reads and writes.

Faster participant lookups in the Public API, with lower database load.

Public API Site responses include custom properties.

Public API support for custom properties