1. Email CC & BCC Support

    New

    2
    • Support for CC and BCC in email messages.

    • Updated the UI for composing emails to be cleaner and easier to use.

    Fixed

    1
    • Fixed various bugs related to email dispatch.

    Product areas:Conversations
  2. Client Name Columns & Conversations Keyboard Navigation

    New

    3
    • Added a Primary Client Name, Primary Client Email, and Primary Client Phone column to site views.

    • Added a Contact Name, Contact Email, and Contact Phone to conversation views.

    • Added keyboard navigation support for conversations.

    Improved

    2
    • Improved the call experience for inbound calls without Caller ID - these now show "Unknown Caller" instead of a blanks.

    • Improved reliability of message actions (labelling, archiving, etc.).

    Fixed

    5
    • Fixed issue where users were unable to reset filters in a conversation view.

    • Fixed issue where editing a label would result in a blank name.

    • Fixed issue where edits on line items were not applying.

    • Fixed issue where the task details panel scroll position wasn't resetting when switching between tasks.

    • Fixed inconsistent panel behavior when dismissing the task details panel.

  3. Keyboard Shortcuts Help Modal

    New

    1
    • Added a help modal for keyboard shortcuts. Open by pressing ? or cmd/ctrl + / or by clicking on the ? in the top-right of the main panel.

    Improved

    1
    • Improved copy and labelling for various proposal-related notifications.

    Fixed

    2
    • Fixed issue where the number on a task column wasn't fully visible.

    • Fixed the task details chevron (collapsed vs expanded).

    Product areas:InboxTasks
  4. Sort by Nearest Deadline

    New

    1
    • Added a new sort option: Nearest Deadline. Sorts by the nearest deadline across tasks.

    Improved

    3
    • Improved UX when going back from a full-page view.

    • The search in various Project dialogs now searches by address.

    • Added safeguard against removing the last owner from a client.

    Fixed

    2
    • Fixed issue where the sort wasn't being applied correctly on Deadline.

    • Fixed issue with the display of Deadline in task tooltip when hovering over the task column.

  5. Twilio-Powered Call Routing

    New

    1
    • Rolled out Twilio-powered call routing to Pro Plan users.

    Improved

    2
    • Improved reliability of email dispatch. When emails fail to send, ProVision now retries automatically.

    • Moved various navigation items into a More → collapsible section. Items include: Notification Settings, Integrations, Workspace Settings, Billing, Upgrade Plan.

  6. New Email Pill and Dispatch Improvements

    New

    1
    • Added a New pill on the message compose input when an email has not been dispatched yet.

    Improved

    2
    • Moved to a more robust email dispatch system. Bounces now show a tooltip explaining why the message failed to deliver. Replies to emails that once failed to send can now be sent.

    • Improved the clarity of some tooltip copy by removing unnecessary quotations.

    Product areas:Conversations
  7. Video Capture & Proposal Line Items Columns

    New

    2
    • Added support for Video Capture in documents.

    • Added support of proposal line item columns in project and site views.

    Improved

    1
    • The send button tooltip now shows the direction from which your message will be sent.

    Fixed

    1
    • Fixed issue where a proposal PDF of a proposal that contained an image would not render properly.